Sales QA Field 423 views

Responsibility :

  • Conduct field coaching on document maintenance to ensure development of SA’s and document quality is meeting the standard.
  • Monitor FSPD30 numbers and coordinate with sales network to maintain or increase the performance in the sales network to support the achievement of sales KPI
  • Monitor EL access rate to ensure development of SA’s is meeting the standard
  • Coordinate with Sales QA Support & Trainer to ensure recruited SA is meeting the service excellence standard
  • Coordinate with Sales Risk Trainer to ensure risk prevention material and communication is always upated to support the achievement of sales KPI
  • Monitor POS daily scoring for branding to check the target achievement / improvement plan is meeting the standard
  • Monitor Sales Health Check on POS level for SA development and POS maintanance, to make sure that POS equipment/ Branding are on the correct POS

Requirements :

  • University Degree from management/ HR/ Communication
  • 1+ Years of work experience in adult training or simmilar position
  • 1+ years experience of work in Sales/ Financial/ Banking/ Insurance Industry
  • Experience in Sales area or merchandiser area
  • Good Knowledge on Excel and Google
  • Basic English
  • Excellent Communication skills
  • Excellent Presentation Skills
  • People oriented
  • High Self Confidence
  • Self Motivated and Target oriented

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