IT Business Support & Administration Staff (VB .Net & PHP MYSQL)

Want create site? Find Free WordPress Themes and plugins.

Requirements: Our client is a multinational company engage in machinery (mostly used in agriculture field) located in Depok. Currently they are looking for a suitable candidate for IT Business Support & Administration Staff (VB .Net & PHP MYSQL). The requirements are:

– Minimum holds Bachelor’s Degree in Information Technology and Computer Science

– Well understand regarding programming language Visual Basic .Net and PHP MYSQL 

– Able to communicate in English at business level

– Good attitude, discipline, willing to learn new job and easy to adapt in new environment

– Fresh graduates are welcome to apply

Responsibilities: – Running Remote Support Center 24/7

· Define policy and standard procedure for remote support center

· Response and advise (L1) customer inquiry (Call, SMS, Email)

· Monitor product working hour meter, health condition and theft alert

· Proactive call customer for service maintenance due, abnormal product condition and

theft alert

· Inform and assign dealer / service network to perform service (L2)

· Monitor and confirm service solution delivered to customer

– Update Product and Customer database

· Register and maintain Customer and PJ End User data

· Register warranty effective date

· Register and maintain customer and product in SA-R system (contract base)

· Receive and update service report for product updated hour meter, last repair done

and next service plan

– Business System Administrator

· Register and maintain User list in the system

· Register PIP affected to selected unit

· Communicate bug issue fixing to ICT

· Propose system capability and capacity enhancement to management

-Provide Service Report – download data, analyze problem, define root cause and action plan.

· Enhance team member competency and regeneration personnel

· Communicate to user to optimize system utilization

· Communicate with other parties for administration process

· Able to identify potential risk issue

Did you find apk for android? You can find new Free Android Games and apps.

Leave your thoughts

Jobs Counter


Recent Jobs

PERUSAHAAN WAHANA PERMAINAN BERKEMBANGMembutuhkan Karyawan yang berkompeten dan Memberi Kesempatan Berkarir Tanggung Jawab Pekerjaan : 1. Melayani Customer dalam penukaran hadiah 2. Mampu menghandle segala bentuk keluhan dari customer 3. Dapat membe...
Free WordPress Themes